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  Sep 10, 2010
How long does subdomain propagation take after giving a new site a sub.domain.com name?

This can take anywhere from 24-48 hours. You can access the subdomain by using http://domain.com/sub until the subdomain's DNS information propagates.

How do I remove an old subdomain that was placed in a directory /exampledomain.com

When you delete a subdomain in cPanel, it removes the entries that take users to that subdomain but not the actual files. You'll need to delete the directory from the File Manager if you wish to remove it as well.

Is it possible to create Domain Templates?

Yes, in cPanel we call these "Packages". You can create these configurations ahead of time and then apply them to new domains. Go to Packages >> Add Packages in WebHost Manager to get started.

When I create a domain, are web statistics automatically generated?

Yes. Statistics are updated at an interval you set in the WHM interface for the web statistics software you enable in WHM. Note that statistics will not be available on the newly created domain until after this interval.

Addon Domains

What is an Addon Domain? An Addon Domain is similar to a subdomain and created in much the same way. An Addon Domain has its own file path, location, and file set that can be used to store a web site, images, documents or anything you want. It is almost like having your own web space for a different domain, but is attached to your main user account. This allows for easier management of the Addon Domain by being integrating and available from your main user account's management system.

Note: If you are adding an addon domain, you can use a current subdomain by pointing the document root home to the same directory as the subdomain is located in.

Creating Addon Domains

1. Enter the domain name you want to use for the Addon Domain in the "New Domain Name" text box.

2. When you place the cursor in the "Subdomain/Ftp Username" text box, cPanel automatically fills in the username and "Document Root home" text boxes for you. You can modify these to your specific needs, but generally the default entries created by the system will work.

3. Enter any password you choose in the "Password" text box. The password can be anything and does not have to already exist.

4. Click on the "Add Domain!" button.

Notice: It may take a few minutes for the system to create your Addon Domain. Please be patient and do not click on any buttons while the system is working.

5. The next page will state "ADDON_DOMAIN has been created!" The page will also display a link to the File Manager for you to manage the files for your new Addon Domain. To learn more about the File Manager, read the Using The File Manager document. Or you can click on the "Go Back" button to view your Addon Domain information (Proceed to Step 6 below to learn more).

6. When the page loads, you will see a table with your newly created Addon Domain containing the following information, split into five columns:

  • Addon Domains - This entry will be the Addon Domain name you chose in Step 1 above.
  • Document Root - This entry will be the "Document Root" path created in Step 2 above.
  • Username - This entry will be the password you entered in Step 3 above.
  • Redirection - If you have setup a redirection on the Addon Domain you are viewing, the "Redirection" column will state "redirected to PATH YOU ENTERED." To learn how to setup redirection on your Addon Domain, view the Manage(Setup) Addon Domain Redirection document.
  • Actions - You have two choices:
    • Manage Redirection - Click on this option to manage the redirection for the Addon Domain.
    • Remove - Click on this option to remove the Addon Domain from the system completely.
Manage (Setup) Addon Domain Redirection

You can easily manage (setup) Addon Domain redirection using the cPanel interface.

What is Addon Domain redirection?

You can set any of your Addon Domains to point to a different location on your web site or server. For example, if we want www.cpx3demo.com to point to our sales page, we can setup a Addon Domain redirection and have it point to www.cpx3demo.com/sales.html or any url that's specific to our needs.

Managing Subdomain Redirection

1. Assuming you have created an Addon Domain, view the "Addon Domains" table as described in Step 6 of the Addon Domains document.

2. Find the Addon Domain you want to manage (setup) a redirection for in the table.

3. Click on the "Manage Redirection" link in the Actions column.

4. The Addon Domain you are using will be listed. You will see "http://" entered by default in the text box. Enter the domain or location you want the Addon Domain to be redirected to when visitors go to the Addon Domain you are using.

Note: You do not have to include the "http://" in your redirection url.

5. Click on the "Save" button.

6. The next page will state "YOUR_ADDON_DOMAIN is currently being redirect to: THE_LOCATION_YOU_ENTERED."

7. Click on the "Go Back" button.

8. When the page loads, find the Addon Domain you are using and you should see "redirected to THE_LOCATION_YOU_ENTERED" displayed in the "Redirection" column.

Disable Addon Domain

1. Assuming you have created an Addon Domain, view the "Addon Domains" table as described in Step 6 of the Addon Domains document.

2. Find the Addon Domain you want to manage (setup) a redirection for in the table.

3. Click on the "Manage Redirection" link in the Actions column.

4. The redirect you previously created the Addon Domain should be entered by default in the text box. Click on the "Disable Redirection" button.

5. The next screen will state "Redirection has been disabled on "YOUR_ADDON_DOMAIN!"

6. Click on the "Go Back" link to view details on your Addon Domain.

Manage (Setup) Subdomain Redirection

You can easily manage (setup) subdomain redirection using the cPanel interface.

What is subdomain redirection?

You can set any of your subdomains to point to a different location on your web site or server. For example, if we want support.cpx3demo.com to point to our sales page, we can setup a subdomain redirection and have it point to www.cpx3demo.com/sales.html or any url that's specific to our needs.

Managing Subdomain Redirection

1. Assuming you have created a subdomain, view the "Subdomains" table as described in Step 5 of the Subdomains document.

2. Find the subdomain you want to manage (setup) a redirection for in the table.

3. Click on the "Manage Redirection" link in the Actions column.

4. The subdomain you are using will be listed. You will see "http://" entered by default in the text box. Enter the domain or location you want the subdomain to be redirected to when visitors go to the subdomain you are using.

Note: You do not have to include the "http://" in your redirection url.

5. Click on the "Save" button.

6. The next page will state "YOUR_SUBDOMAIN is currently being redirect to: THE_LOCATION_YOU_ENTERED."

7. Click on the "Go Back" button.

8. When the page loads, find the subdomain you are using and you should see "redirected to THE_LOCATION_YOU_ENTERED" displayed in the "Redirection" column.

Disable Subdomain

1. Assuming you have created a subdomain,view the "Subdomains" table as described in Step 6 of the Subdomains document.

2. Find the Subdomain you want to manage (setup) a redirection for in the table.

3. Click on the "Manage Redirection" link in the Actions column.

4. The redirect you previously created the Subdomain should be entered by default in the text box. Click on the "Disable Redirection" button.

5. The next screen will state "Redirection has been disabled on "YOUR_SUBDOMAIN!"

6. Click on the "Go Back" link to view details on your SubDomain.

Parked Domains

What are Parked Domains? Parked Domains are really domain pointers that allow you to "point" or "park" domain names to your existing hosting account. For example, your main web site is DomainA.com, but you also have DomainB.com. cPanel allows you to "point" or "park" DomainB.com to your main domain or web hosting account at DomainA.com.

Creating A New Parked Domain

1. Enter the domain name you want to "point" or "park" to the web hosting account you are currently managing with cPanel in the text box provided.

Example: DomainB.com

2. Click on the "Add Domain!" button.

Note: Domains you "point" or "park" to the web hosting account you are currently managing MUST be registered with a valid registrar before they can be used. In addition, you need to point your domains to the DNS servers you are currently using for DomainA.com. Changing DNS server entries are accomplished by using your registrar's control panel. They cannot be modified using the cPanel interface.

3. The next page will state "The parked domain DOMAIN_YOU_ARE_PARKING has been successfully created for you.

4. Click on the "Go Back" button.

5. When the page loads, you will see a table with your newly created Parked Domain containing the following information, split into three columns:

  • Domain - This entry will be the Parked Domain you created in Step 1 above.
  • Domain Root - This entry will be the path to the Parked Domain. The system will automatically default the path to home/public_html.
  • Remove - Click on the "X" icon to remove the Parked Domain.When the next page loads, click on the "Yes" button to remove the Parked Domain. A confirmation page will display "The parked domain YOUR_PARKED_DOMAIN has been successfully removed."
Redirects

What are redirects? Redirects are used when you want to point a specific url or web page to another location. For example, you want your visitors to be redirected to DomainB.com/Order.HTML when they visit DomainA.Com/Sales.HTML.

1. Select the type of redirect you want to create from the drop down menu.

You have two choices:

  • Temporary - A permanent redirect will notify the visitor's browser to update any bookmarks that are linked to the page that is being redirected.

  • Permanent - Temporary redirects will not update the visitor's bookmarks.

2. There will be two empty text boxes on the page. The first text box is following the root path of your current domain. Enter the path to the file you want to redirect in the first empty text box.

Example: http://DomainA.com/Sales.HTML (Just enter Sales.HTML or the directory and filename you are redirecting.)

Enter the domain name and path or url you want your visitor to be redirected to in the second empty text box.

Example: http://DomainB.Com/Order.HTML (Just enter the domain name and directory/filename of the new location.)

3. Click on the "Add" button.

4. A confirmation page will display the redirection  you have created.

5. Click on the "Go Back" link.

6. When the page loads, you will see a table with your newly created redirects containing the following information, split into four columns:

  • Directory - This entry will be the location of the file you are redirecting.
  • Redirect URL - This entry will be the new location you are redirecting the visitor.
  • Type - This entry will be the type you chose in Step 1 above.
  • Remove - Click on the "X" icon to remove the Redirect. When the next page loads, click on the "Yes" button to remove the Redirect. A confirmation page will display "YOUR_REDIRECTED_PATH has been successfully removed."
Removing Addon Domains

If you want to remove an Addon Domain, cPanel has a built-in feature that will allow  you to easily delete any Addon Domains you have previously created.

1. Assuming you have created an Addon Domain, view the "Addon Domains" table as described in Step 5 of the Addon Domains document.

2. Find the Addon Domain you want to delete in the table.

3. Next, click on the "Remove" link in the "Actions" column.

4. When the page loads, click on the "Yes" button.

5. The next page will state "The Addon Domain YOUR_ADDON_DOMAIN has been successfully removed."

Removing Subdomains

If you want to remove a subdomain, cPanel has a built-in feature that will allow  you to easily delete any subdomains you have previously created.

Note: When you delete a subdomain, you are ONLY removing the URL action for that domain. You will also need to delete the directory and files for the subdomain separately.

1. Assuming you have created a subdomain, view the "Subdomains" table as described in Step 5 of the Subdomains document.

2. Find the subdomain you want to delete in the table.

3. Next, click on the "Remove" link in the "Actions" column.

4. When the page loads, click on the "Yes" button.

5. The next page will state "The subdomain YOUR_SUBDOMAIN has been successfully removed."

Subdomains

What is a subdomain?

A subdomain is a domain using your main domain and a prefix name. As an example, let's say our main domain is cpx3demo.com. We want to create a domain for our support department and direct visitors to a separate area on our web site. Our subdomain would use "support" as the prefix and "cpx3demo.com" as the main domain. The example of putting these two together are shown below:

Example: support.cpx3demo.com

Consider a subdomain a url for any area on your web site. You can create the prefix as any name you want based on your own personal preferences.

Creating A Subdomain

1. Enter the prefix you want to use for the subdomain in the "Subdomain" text box. Based on our example above (support.cpx3demo.com), we would enter "support" as the "Subdomain" prefix.

2. Once you place  your cursor in the "Document Root" text box, it will automatically fill in the location of your subdomain. cPanel will use the prefix you chose in Step 1 above and add it to the root path, ie. "public_html/PREFIX" or in our example, it would be "public_html/support."

If you want to specify a particular location other than what cPanel automatically enters for you, modify the path according to your specific needs.

3. Once you  have completed the above, click on the "Create" button.

4. The next screen will indicate if your subdomain was created successfully. Click on the "Go Back" button to return to the previous page.

5. When the page loads, you will see a table with your newly created subdomain containing the following information, split into five columns:

  • Subdomains - This entry will be the "Prefix" you chose in Step 1 above.
  • Root Domain - This entry will be the domain used when creating your subdomain.
  • Document Root - This entry will be the "Document Root" path created in Step 2 above.
  • Redirection - If you have setup a redirection on the subdomain you are viewing, the "Redirection" column will state "redirected to PATH YOU ENTERED." To learn how to setup redirection on your subdomain, view the Manage (Setup)Subdomain Redirection document.
  • Actions - You have two choices:
    • Manage Redirection - Click on this option to manage the redirection for the subdomain.
    • Remove - Click on this option to remove the subdomain from the system completely.
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